Troutman Insurance

Reviews

• ★ ★ ☆ ☆ ☆
  I am a female college student and although I am getting used to not being the first to get served, I was not even taken seriously at this place. No one approached me and when I went inside the man at the front desk told me that the man sitting in the chair would help me. It took everything out of that man to not keep sitting there and looking at me with a "why are you even here" expression. He showed me a Nissan Altima. I fell in love with it. it was a 2005 and only had 90,000 miles on it and they wanted 6900 for it. I have been looking around for these cars and couldnt believe why it was this cheap. I asked "why is it so cheap? Does it have a salvaged title?" he answered "no, he got this car from one of his buddies and they're just trying to get rid of it I think"... So I thought nothing of it and took it on a test drive. I told him I'd take it. We sat down in the office, they appraised my car, and I told them my mom would be there to pay the rest that was due. My mother gets off work at 5, and they insisted we just come back in the morning because they close at 5:30. A. why is a dealership closing at 5:30???? and B. do they not want business????.... Anyways, I agreed to come back because I loved the car. ( I live about 35 minutes away ) He went and talked to his boss (I'm assuming) and came back and said this "I have made an error. The car is worth 9900 not 6900" ???!!?!?!?! I got up and walked out. How do you not know your own cars?? Especially when there are only MAYBE 15 out on the lot. ON TOP OF ALL THE RUDENESS AND LACK OF EFFING KNOWLEDGE THIS WAS JUST A WASTE OR MY TIME. oh, and I'm glad I accidently rode with the emergency brake on the whole way. :) Thank you Troutman (whatever your name was) for doing so much for me today. Moron.
  By shelby holland, March 26, 2018

Photos